Terms and Conditions

1. Domain ownership

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our virtual store, www.sanchoabarcaboots.store, corresponds to ALAZAN BOOTS, S.L. with NIF.- B-16980781, with address at C/ Isabel la Católica Nº 5, 4ºC, C.P- 03007,- ALICANTE.

For any questions, you can contact Javier Fajardo Verdú at the email info@sanchoabarcaboots.store or at the phone number +34 609655068.

2. Purpose and scope of application.

The purpose of these General Conditions of contracting and use is to regulate the making available of the information provided in the ALAZAN BOOTS, S.L. online store, as well as the commercial transactions that arise between ALAZAN BOOTS, S.L. and the users of the domain www.sanchoabarcaboots.store. Both browsing the online store and purchasing any of the products offered therein imply acceptance as a user, without reservations of any kind, of each and every one of these general conditions of contract and use. ALAZAN BOOTS, S.L., may at any time and without prior notice, modify these general conditions of contract and use, as well as the particular conditions that, where appropriate, are included, by publishing said modifications in the store in order to that they can be known by users, and leaving a record of the date of said modifications.

3. Information provided on the website.

We make every effort to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, beyond the control of ALAZAN BOOTS, S.L., it will be immediately corrected. All contractual information present on www.sanchoabarcaboots.store is displayed in Spanish (Castilian), and communication with clients and users, as well as the formalization of the contract, will be carried out in said language.

The prices of the products that appear on the website are set by ALAZAN BOOTS, S.L., and are shown in EUROS and include VAT or any other applicable taxes. However, information related to taxes is subject to modification as a result of changes in taxes.

4. Intellectual property of the website.

All intellectual property rights of the content of this website, its graphic design, its images and its source codes, are the exclusive property of ALAZAN BOOTS, S.L., corresponding to us the exclusive exercise of the exploitation rights thereof. Its reproduction, distribution, public communication and transformation, in whole or in part, is prohibited without the express authorization of ALAZAN BOOTS, S.L.

5. Responsibility of ALAZAN BOOTS, S.L.

The products and services presented on the website are in accordance with Spanish legislation. The responsibility of ALAZAN BOOTS, S.L., cannot be invoked in the case of services that do not comply with the legislation of the countries to which they may have been sent based on the client’s order. It is therefore up to clients outside Spain to verify the possibility of importing or using the services and products they request from us. The user assumes all responsibility derived from the use of our website, being solely responsible for any direct or indirect effect that may arise on the website, including, but not limited to, any economic, technical and/or legal result. adverse, as well as the disappointment of the expectations generated by our website, the user being obliged to hold harmless ALAZAN BOOTS, S.L., for any claims derived, directly or indirectly, from such events. ALAZAN BOOTS, S.L., is not responsible for any damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the users’ computer devices and equipment, motivated by causes beyond the control of ALAZAN BOOTS, S.L., that prevent or delay the provision of services or navigation through the store, nor delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, nor the impossibility of providing the service or allowing access for reasons not attributable to ALAZAN BOOTS, S.L., due to the user, third parties, or cases of force majeure. ALAZAN BOOTS, S.L., does not control, in general, the use that users make of the website. In particular, ALAZAN BOOTS, S.L., does not guarantee under any circumstances that users use the website in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so diligently. and prudent.

6. Obligations of clients and users.

In general terms, the user is obliged to comply with these general conditions, as well as to comply with the special warnings or instructions for use contained therein or on the website and to always act in accordance with the law, good customs and requirements. in good faith, using due diligence, and refraining from using the website in any way that could prevent, damage or deteriorate its normal functioning, the goods or rights of ALAZAN BOOTS, S.L., its suppliers, the rest of the users. or in general from any third party. ALAZAN BOOTS, S.L., is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify their age. Specifically, and without implying any restriction to the previous section, during the use of the website www.sanchoabarcaboots.store, the user undertakes to:

1) Provide truthful information about the data requested in the user registration or order form, and keep them updated.

2) Do not introduce, store or disseminate on or from the website any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence or discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general the current regulations.

3) Do not introduce, store or disseminate through the store any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or any of the equipment. , systems or networks of, of any other user, of the suppliers of ALAZAN BOOTS, S.L., or in general of any third party.

4) Diligently save the “username” and “password” provided by ALAZAN BOOTS, S.L., assuming responsibility for any damages that may arise from their improper use.

5) Not to carry out advertising or commercial exploitation activities through the website, and not to use its contents and information to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties.

6) Do not use false identities, nor impersonate others in the use of the website or in the use of any of its services, including the use, where appropriate, of passwords or access codes of third parties or in any other way. .

7) Do not destroy, alter, use for personal use, disable or damage the data, information, programs or electronic documents of ALAZAN BOOTS, S.L., its suppliers or third parties.

8) Do not introduce, store or disseminate through the store any content that infringes intellectual or industrial property rights or business secrets of third parties, nor in general any content of which you do not hold, in accordance with the law, the right to make it available to third.

The client undertakes to enable the delivery of the requested order by providing a delivery address to which the requested order can be delivered within the usual delivery hours of goods. In the event of non-compliance by the client with this obligation, ALAZAN BOOTS, S.L., will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

In the same way, and with respect to the use of the services marketed by ALAZAN BOOTS, S.L., the user is solely responsible for using them responsibly and in accordance with the destination for which they are marketed. Extreme caution must be taken when use affects children or minors.

7. Privacy and protection of personal data.

For more information about the processing of your personal data, please refer to the Privacy Policy displayed on our website.

8. Cookies.

For more information about the treatment of Cookies, please see the Cookies Policy displayed on our website.

9. Shipping costs.

Shipping costs are free for Spain, the United Kingdom and the following European Union countries: Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Italy, Netherlands, Luxembourg, Poland and the Czech Republic.
Shipping rates with supplement:
Zone 1: For each delivery, we charge a shipping supplement of 10 Euros.
Bulgaria, Croatia, Estonia, Latvia, Lithuania, Switzerland, Sweden, Norway, Finland, Ireland, Hungary and Romania.
Zone 2: For each delivery, we charge a shipping supplement of 23 Euros.
Bosnia, Montenegro, Kosovo, Serbia, Macedonia, Malta, Iceland, Greece and Cyprus.

For shipments to areas not belonging to the European Union, contact Alberto Fajardo at info@sanchoabarcaboots.store or at the telephone number +34 605457751. In this way a personalized quote can be made and the customer will be fully informed of the total cost of the product.

When the CLIENT places an order for services on the Web to be delivered in Ceuta, Melilla, or the Canary Islands, the CLIENT may be required to pay import duties, duties or taxes, which will be charged at the time of delivery. for the package to reach its destination. Any additional amount due to customs clearance will be borne by the CUSTOMER.

CUSTOMER SERVICE HOURS

Public service hours will be: Monday to Friday from 9:00 a.m. to 6:00 p.m. and Saturdays from 9:00 a.m. to 2:00 p.m.

Orders are processed until 2:00 p.m. noon. Orders processed after that time will be sent one day late. Once the order has been processed, the delivery time is 1 to 3 days for orders to Spain if it has been placed on a business day (with the exception of shipments to the Canary Islands, Balearic Islands, Ceuta and Melilla). For orders made from the rest of the European Union countries, the delivery time is 5 to 7 working days depending on the destination country. On Saturdays, Sundays and holidays there is no pick-up or delivery service for orders, a circumstance that will have to be taken into account when calculating delivery dates.

If you live in the Canary Islands, Balearic Islands, Ceuta or Melilla, the order may take between 3-7 days. Depending on customs procedures.

10. Placing the order

To place an order it is necessary to connect to www.sanchoabarcaboots.store and register as a user, completing the electronic form that appears in the store at all times and following the instructions indicated therein. After registration, and to proceed with the purchase, you must add the product you wish to purchase to the basket, according to the instructions on the screen, completing for this purpose the order form provided and validating it. It is essential that the data on the form is correct, since ALAZAN BOOTS, S.L., will reproduce the writing exactly, without modifying letters, capital letters, punctuation marks, etc. All specifications and other details that the buyer desires in the product must be transmitted at the time of placing the order. If the client does not specify their customizations, ALAZAN BOOTS, S.L., will choose the default details, without the client being able to reject it. ALAZAN BOOTS, S.L., will not be obliged to request from the customer any data that may be missing in their order for the manufacturing of the product. However, ALAZAN BOOTS, S.L., may, in cases where it detects an error, contact the client at the email address provided in the form to request clarification of any information that may be missing. In this case, the delivery period will be suspended, and will be resumed when the client responds to the request made by ALAZAN BOOTS, S.L., If in the previous case, and 60 days having elapsed since the request for additional information by ALAZAN BOOTS , S.L., the buyer does not send any response, the order will be considered canceled, and the price will not be refunded.

Once the customer places the order, including all the details and specifications they want, and has paid the price, and therefore the purchase order has been validated, no changes will be allowed.

The validation of the order by the client expressly implies knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by ALAZAN BOOTS, S.L., constitute proof of the set of transactions carried out between ALAZAN BOOTS, S.L. and their clients. ALAZAN BOOTS, S.L., will archive the electronic document in which the contract is formalized and it will be accessible. Once the purchase has been made, the user will receive an order confirmation by email including the purchase invoice.

11. Right of Withdrawal and Returns

If for any reason you are not satisfied with the product purchased, you can return it to us within 14 calendar days from when your order is shipped and we will exchange it for another one or refund your money. Only returns previously authorized by ALAZAN BOOTS, S.L. will be accepted.

To request this authorization, the client will inform ALAZAN BOOTS, S.L., within the stipulated period, through the return form, of their desire to exercise the right to withdraw from the contract.

Once the merchandise is received and verified to be in perfect condition, the purchase amount will be refunded or a new product will be sent, which will consist of the same item if the customer so wishes.

ALAZAN BOOTS, S.L., reserves the right not to accept the return or to pay a lower amount if the item does not arrive in perfect condition.

If it is a product that does not correspond to the order or purchased, ALAZAN BOOTS, S.L., will be responsible for the shipping and return costs and the shipping of the new product. In the case of errors or inspecifications attributable to the buyer when placing the order, the buyer must bear all shipping costs.

It is expressly reported that during sales seasons or special promotions, said return period could be extended to sixty (60) days. In this case, the exact date of application of this extended return period (60 days) would be communicated on the website and indicated.

If you wish to exchange the product for a similar one but in another size, you must return the products and proceed to make a new purchase, independently of the return.

In the case of a return shipment, the customer will bear the shipping costs to our return address in Spain. In the case of an exchange, we will cover the shipping costs abroad.

It is important to attach a copy of the invoice / delivery note and specify the desired measurement. Before delivering the package to a post office, please address your return clearly visible on the outside to the following address:

ALAZAN BOOTS, S.L.

Sancho Abarca Boots

C/ Isabel la Católica, nº 5 – 4ºC

03007 – Alicante

SPAIN

If you have any questions, you can also send us an email: info@sanchoabarcaboots.store

12. Withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify ALAZAN BOOTS, S.L., SC/ Isabel la Católica, Nº 5, 4-C, C.P03007, Alicante by telephone: +34 605457751 or e-mail: info@sanchoabarcaboots. store your decision to withdraw from the contract.

You can also make an unequivocal declaration of your decision through a letter sent by postal mail using the withdrawal form, although its use is not mandatory. To comply with the withdrawal period, it is enough for the communication regarding your exercise of this right to be sent before the corresponding period expires.

13. Availability of services, methods and shipping times.

The selection of services offered on www.sanchoabarcaboots.store is valid as long as the services are visible on the website, with the available stock limits. The details of each product indicate the period in which we can ship it.

14. Payment

ALAZAN BOOTS, S.L., offers you various payment methods so that you can choose the one that best suits you or best suits your needs:

Payment by Credit Card: you can use Visa or MasterCard. If you make payment with a VISA or Mastercard card. In the event that the POS informs about the denial of the card, the order will be automatically cancelled, informing the customer online of the cancellation. For payments made with cards issued outside of Spain, it is necessary that the issuing bank is covered by the Secure Electronic Commerce Security Protocol (CES). Payments with cards that do not meet this requirement will not be accepted.

Payment by bank transfer: You can make your payment by transfer, this must be done within a maximum of 5 days, otherwise we will understand that you have abandoned the purchase. Once the transfer is effective, the order will be processed.

Payment through Paypal: You can pay for your purchase through your Paypal account.

15. Consumer Goods Guarantee

In accordance with the General Law for the Defense of Consumers and Users and other complementary laws, all ALAZAN BOOTS, S.L. services have a guarantee of two years from their delivery and we will proceed, as appropriate, to repair, replace, discount of the price or refund of the amount of the product. If you have to make a warranty claim, please contact us by phone +34 605457751 or by email at info@sanchoabarcaboots.store.

This warranty does not cover possible breakage or wear caused by use. It also does not cover small variations that may occur in the tone of the colors, due to the digitization of the images. The consumer and user must inform the seller of the lack of conformity within one month of becoming aware of it.

16. Applicable legislation. Submission to jurisdictions.

Purchases and sales made at www.sanchoabarcaboots.store are subject to Spanish legislation. In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, where appropriate, will hear the matter, will be those established by the applicable legal regulations regarding competent jurisdiction, in which is served, in the case of final consumers, to the place of fulfillment of the obligation or to the domicile of the purchasing party.

 

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